Each year, police officers, 911 call takers, and other police employees from our department have thousands of contacts with citizens. In some cases, individuals may question why an incident was handled a particular way, or they may wish to acknowledge the employee(s) involved. In other situations, they may disagree with the actions of a department employee.

The Richton Park Police Department values feedback it received from the community as a means to evaluate current policies. For example, if a particular policy routinely generates questions from citizens, the policy may need to be changed, or employee training may need to be increased in that area. Occasionally, an employee's actions may be inappropriate and warrant corrective action.

The RPPD takes citizen's concerns seriously. We believe the public is entitled to efficient, fair, and impartial service. We investigate allegations of employee misconduct, respond to inquiries about employee actions or departmental policy, and document all commendations received from the public.

We encourage active feedback from community members or visitors to Richton Park who have had a positive experience with the Department, a RPPD officer, or a civilian employee of the Police Department. We also welcome suggestions from our community and visitors, and invite you to submit them for our consideration. To commend the service of an employee, or make a suggestion, please fill out the Citizen Complaint & Inquiry Form [Here].