To create a better and stronger bond with residents, the Village has created a great tool to help Richton Park improve Community-Village responsiveness, transparency, trust, and communication.
Say there’s a broken sidewalk or pothole that needs fixing. A citizen/resident, online or using the SeeClickFix: Richton Park app will be able to report that, and other quality-of-life issues that require Village services.
With free SeeClickFix mobile app and web tools, #RichtonPark citizens will now be able to provide Village staff with pictures, videos, specific descriptions, and more - valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides Village officials and staff with a centralized issue management system to manage issues from creation to resolution - engaging Richton Park citizens throughout the process.
The platforms not only allows citizens to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Citizens can even create their own “Point of Interest” areas to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests - not just the ones they report.
SeeClickFix was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.
This exchange helped to build one of the largest neighborhood networks in the world - upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.
SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into the everyday lives of government users, the benefit of the engaged citizen base continues to grow.